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Jewellery Care & Cleaning

Crystal jewellery is precious & can become a treasured piece with great sentimental value. Longevity can be achieved if your piece is cared for properly. Our jewellery is made from high grade materials, they require appropriate care & use.

All jewellery must be considered delicate, as all gemstones, crystals, minerals, rocks, fossils, tektites or meteorites can be damaged. Stones are often unique & can be very difficult to replace if they are lost or damaged. Take care to protect your jewellery from any impact & avoid contact with abrasive surfaces. As jewellery can scratch other jewellery & wear away at precious metals we recommend not stacking pieces that would be vulnerable to such abrasion, both in use & in storage.

Dust, pollution or daily wear all affect the brilliance of Stones & dull the surface of precious metals such as Gold, Platinum & Silver. Any jewellery made of Gold, Platinum & Silver is relatively soft & can be easily damaged, deformed or scratched. Take care not to bend, snag or crush the jewellery as this damage can result in lost Stones. 

Please do not allow jewellery to remain wet or be continually immersed in water. All pieces must be remove when showering, bathing, swimming, washing dishes, etc.

Do not under any circumstances expose jewellery to chemicals of any type including oils, household cleaning products, perfumes, cosmetics & lotions. Exposure could harm the jewellery, causing irreversible damage to the Stone or cause any adhesive used in the jewellery to fail. Do not subject jewellery to extreme temperatures, ultrasonic ionic cleaning or any device which oscillates as it may shake the Stones loose.

We recommend cleaning your jewellery with a dedicated silver polishing cloth only.

Certain basic precautions should be taken with all jewellery. However, some gemstones will require special care. For further information on care & cleaning of specific Crystal, Mineral, Rock, Fossil, Tektite & Meteorite jewellery Contact us or see us in store.

Opals - With doublets & triplets do not expose them to water. Do not expose Opals to any chemicals. 

Please note; Unfortunately if the product is damaged it cannot be returned. Possible forms of damage include but are not limited to the above noted.

* the term "Stone or Stones" refers to gemstones, crystals, minerals, rocks, fossils, tektites or  meteorites. 

* the term "Crystal Jewellery or jewellery" refers to jewellery made of gemstones, crystals, minerals, rocks, fossils, metals, tektites or meteorites.